Operations Manager

Company: Otis College of Art and Design
Location: Los Angeles
Posted on: February 24, 2021

Job Description:

Below you will find the details for the position including any supplementary documentation and questions you should review before applying to the opening. To apply to the position, please click the Apply to this Job link/button. If you would like to--bookmark this position for later review, click on the Bookmark link. If you would like to print a copy of this position for your records, click on the Print Preview link. Job Summary:
The Operations Manager collaborates with the Vice President of IT & Operations ( VPITO ) in the strategic planning and implementation of college-wide operations initiatives while acting as a liaison with Facilities Management, Campus Safety, Purchasing and Information Technology. This position is also responsible for supervising colleges auxiliary functions which include managing the Elaine's food services operations in collaboration with Bon Appetit, Graphaids- Onsite store services and oversight of residence hall functions in collaboration with Campus Life. The position is responsible for driving comprehensive engagement efforts with key stakeholders, leaders across the college and operations to smoothen the delivery of services provided by IT & Operations. The successful candidate will oversee the primary day-to-day operational functions of the department and be the primary administrative support to the VPITO . The position directly reports to the VPITO Location Role & Responsibilities: Strategic Planning functions in collaboration with VPITO
--- Review, build and audit the operations budget in collaboration with VPITO with an eye on achieving operational efficiencies on expenses & labor. Work with Facilities Management, Campus Safety & Purchasing in implementing such practices within their respective budgets.
--- Collaborate with VPITO on managing various Capital projects around campus and maintaining/ building the deferred maintenance budget.
--- Manage the institutions fixed assets inventory management and decision making on campus furnishing & furniture needs. Additionally, manage and plan for storage of these asset's around the campus.
--- Suggests best practices on utilization of operations support staff to manage day to day operations through a combination of in-house staff and professional services support.
--- Helps and manages the creation of business processes for operations by evaluating operations contracts, managing new and existing vendor relationship, recommending & implementing operations policies.
--- Works on design, coordination, fabrication, and installation of all signage on campus with OTIS communications team.
--- Take a pro-active role with key campus building occupants and epitomize a strong customer orientation. Responsible for creating and implementing change management strategies that minimize user resistance and maximize user engagement.
--- Work with the VPITO on space management and planning needs on campus in the COVID environment by enforcement of social distancing measures and implementation of new plans to manage a hybrid education environment.
--- Participate in planning and management of existing and proposed land leases, new construction builds around campus and active management of relationship with contractors, government agencies and community relations. Also work on management of space rental programs around campus.
--- Be responsible for management and implementation of operations tasks as they relate to institution wide events such as fashion show, senior exhibitions, student orientation, graduation ceremony and others.
--- Attend and lead in collaboration with VPITO scheduled operations meetings to ensure representation from operations team and update on status of various operations projects. Campus Safety, Facilities Management, Purchasing & IT Collaboration
--- Undertake supervisory responsibility of Environmental Health and Safety measures around campus in collaboration with an assigned staff in Campus Safety with a focus on chemical hygiene, hazardous waste, management of cleanup of such waste around campus, injury, and illness prevention. Develop and maintain programs that support and monitor the above initiatives.
--- Serve as the University's lead subject matter expert in Environmental Health and Safety while providing advice and/or consult on compliance pertaining to environmental health and safety laws, regulations, and performance standards.
--- Works with the Campus Safety in managing emergency response measures around campus, review, and update to the ERT handbook, and maintenance/inventory management of emergency supplies around campus.
--- Direct the permitting and compliance processes. Maintain and file all necessary OSHA , AQMD , City, State and Federal Government reports, fees, and licenses. Establish a record-keeping and document retention program to track incidents and training, ensuring compliance with state regulations.
--- Manage the inventory of Personal protective equipment, replenishment of first aid boxes, and and/or purchase environmental health and safety equipment and supplies.
--- Work with IT & Campus Safety on CBORD One Card initiatives such as management and repair of door locks and access, and security camera systems and associated hardware, printing of the one card for students, staff & faculty.
--- Provide direction to Facilities Management to ensure effective planning, prioritization, and ability to carry out scheduled work, establish the quality and timing of assigned work and ensure teams have the necessary tools and supplies to fulfill the work. Establish and maintain positive and cooperative working relations, with all members of Facilities Management and the Campus Community.
--- Ensuring compliance with state and local code requirements regarding all electronic fire protection systems and manage the annual drills like great shake out and fire drill.
--- Work with Purchasing on various technology initiatives such as better practices of Purchase Card Usage, move to online requisitions and purchase orders, management of buy box and amazon lockers. Auxiliary Services & Residence Hall Collaboration
--- Participate with the VPITO in supporting the business relationship management of Bon Appetit's food service contract for Elaine's and Graphaid's onsite supplies store.
--- Assist with problem solving operation tasks like setting up meal plan costs, reviewing quarterly financial performance reports, participating in food service committee, communicating hours of operations of auxiliary services, being the point of contact for unresolved complaints of service, working with IT on meal plan dollars loaded on the one card.
--- Act as primary point of contact on working with the GM of Bon Appetit in the resolution of tasks that come from health inspection visits.
--- Responsible for liaising with Facilities on managing work orders placed by auxiliary service areas.
--- Responsible for working with Campus Life on maintaining residence hall services which include replacement and repair of furniture, food services vending machines, one card access and repair old locks, management of isolation units in case of COVID outbreaks, future construction plans as they relate to expansion of residence halls. Required Qualifications Qualifications:
--- Master's degree or equivalent is required in management or operations. College course work or technical training in preferred in Public Health, Environmental Health, or related field. Incumbent will be expected to continue upgrading knowledge, skills, and abilities needed to keep abreast of regulation and safety standards applicable to a university environment.
--- Strong skills in management, regulatory compliance and operations planning. Experience managing and administering a maintenance and repair operation including budgeting, planning, staffing and technical requirements.
--- Demonstrated knowledge in the areas of health & safety laws, policies, and procedures as it relates to environmental health; OSHA , and other regulatory regulations.
--- Demonstrated experience in and a commitment to diversity; the ability to work collaboratively and effectively with various constituencies within Otis's diverse communities, internally and externally.
--- Demonstrated supervisory skills including, but not limited to evaluating performance and using sound judgment in recommending hires, promotions, classifications, disciplinary and dismissal actions. Strong skills in leadership, motivation of staff and team-building.
--- Strong skills to facilitate and collaborate with various internal and external constituencies on short- and long -term facilities planning and management.
--- Strong analytical, research and report preparation skills to meet regulatory and budgetary reporting requirements. Experience with job tracking, labor reporting, purchase orders, critical project analysis reports, and data input to assure accurate job costing.
--- Must be able to work efficiently, cooperatively, and collaboratively in a team environment and must have strong interpersonal and communication skills.
--- Valid California Driver's License required. Must have a reliable motor vehicle. Local travel to training events is required on occasion.
--- Must be able to report to work in case of emergencies.
--- Must be able to work varied days and shifts ranging from 8 to 10 hours per day. Overtime is needed on occasion during special events and campus emergencies.
--- Must be able to function effectively in stressful and rapidly changing situations.
--- Familiarity using CCTV cameras and access card software is desired.
--- Familiarity using computers, databases, and MS Office programs is necessary. Familiarity using computers, databases, and applications including an excellent working knowledge of Microsoft Office programs.
--- Demonstrated experience in and a commitment to diversity: the ability to work collaboratively and effectively with various constituencies within Otis's diverse communities, internally and externally.
--- Must be able to work efficiently, cooperatively and collaboratively in a team environment.
--- Must have strong interpersonal and communication skills.
--- Demonstrated flexibility and adaptability to a changing work environment. Preferred Qualifications Physical Demands Special Conditions for Eligibility EEO Statement Otis College of Art and Design is an Equal Opportunity employer, and does not discriminate on the basis of race, color, national origin, ancestry, religion, gender, sexual orientation, age, physical disability, mental disability, marital status, veteran status, genetic information, or any other characteristic which may be specified by law or college policy. Compliance Applicants Have Rights Under Federal, State, and Local Employment Laws: Required fields are indicated with an asterisk (*). To ensure the security of your data, you will be logged out due to inactivity in 3 minutes at
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Keywords: Otis College of Art and Design, Los Angeles , Operations Manager, Executive , Los Angeles, California