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Program Director

Company: Valley Presbyterian
Location: Van Nuys
Posted on: January 15, 2021

Job Description:

Employment Status:Full Time (72-80 Hours Per Pay Period)Job Category:Patient Relations/AdvocacyJOB SUMMARY:* Responsible for the overall responsibility for implementation of the Welcome Baby program. Oversees, monitors, and evaluates the program to ensure that protocols, policies, procedures, documentation, and outcomes meet program standards. Works within a multidisciplinary team that includes the hospital, other Welcome Baby sites in the community, local Best Start Partnership(s), First 5 LA, and the Family Strengthening Oversight Entity. Serves as a strong representative of the agency and program and collaborates with community members to strengthen the referral pathway and ensure a continuum of care for clients and their families.EXPERIENCE/QUALIFICATIONS REQUIRED:* Experience working in community settings, and knowledge of maternal and child health.* At least seven years of program implementation and supervision experience.EXPERIENCE/QUALIFICATIONS PREFERRED:* At least two years of experience in home visitation with preference for experience making home visits to low income families.* At least five years of experience working in maternal child health.* Experience and training providing reflective supervision and assessing staff skills to identify areas that need special attention.* Proven leadership skills and management experience, including the ability to develop team performance and genuine desire to coach and mentor.* Track record of managing contracts, grants, and programmatic activities.* Knowledge of normal fetal, infant, and toddler development; maternal and child health; and early childhood education best practices.* Demonstrated interest and/or strong understanding of current and emerging public health issues.* General knowledge and familiarity with political contexts at the federal, state, and local levels.* Knowledge of local community resources and ability to refer families to appropriate service providers.* Familiarity with the effects of domestic violence, depression, perinatal depression, and parental alcohol and/other substance abuse on family health, parenting, and general functioning.* Experience working with low-income families and families from diverse cultural backgrounds.* Demonstrate empathy, warmth, and the ability to establish trusting supportive relationships with a socio-economically and ethnically diverse population.* Self-motivated, able to balance multiple and competing priorities or deadlines, excellent organizational skills, and ability to track multiple tasks as delegated to program staff.* Strong focus on being strategic, problem solving, and solution focused.* Ability to conduct strength based family assessment across a broad spectrum of areas using a validated, standardized tool administered in the prescribed manner.* Outstanding written and verbal communication skills.* Demonstrated skills in writing notes, correspondence, memos, and reports.* Ability to organize and maintain complete, accurate records and file reports in a timely manner.* Ability to work collaboratively as a member of a multidisciplinary team.* Bilingual English/Spanish Preferred.* Must have a reliable automobile for use on the job (mileage to be reimbursed).* Satisfactory Driving Record, Automobile, and Valid Automobile Liability Insurance required.* General computer skills.* Willingness to engage in continuous learning and training.* Highly flexible and responsive to changing environment.* Understanding or experience with program evaluation.EDUCATION:* Masters in Nursing, Social Work, Public Health, Public Administration, Early Child Development or closely related field with concentration and relevant management experience in the area of maternal and child health and wellbeing; working knowledge of clinical social services and community settings.LICENSURES/CERTIFICATION:* Must successfully complete and maintain LA City Fire Card certification at the time of hire or within the first 30 days of employment.* Must successfully complete and maintain Certification Lactation Education certificate within six months of hire.DUTIES AND RESPONSIBILITIES (These are the essential job functions for this position. The essential functions of this job include, but may not be limited to those listed in this job description. Employees hired for this position must be able to perform the essential function of this job without imposing significant risk of substantial harm to the health or safety of themselves or others):* Carries out the mission, vision and values established by the agency.* Oversees and monitors the Welcome Baby Program to ensure standardized implementation and fidelity, including adherence to protocols, policies, procedures, and documentation.* Assists in maintaining and improving the quality of the program by ensuring that the following is conducted by the management team:* Bi-monthly group reflective supervision;* Weekly individual reflective supervision of home visitation staff;* Periodic shadowing of staff on home visits; and* Regular chart reviews to ensure the accurate collection of data and completion of all client documentation in a timely and organized manner.* Monitors progress in achieving programmatic goals and objectives within the Scope of Work.* Prepares quarterly and year-end reports as well as agency required reports and documentation.* Collaborates with the Oversight Entity and First 5 LA to assist with data and evaluation needs.* Monitors program implementation for ongoing problems and barriers and identifies possible solutions.* Works closely with other local providers to develop a comprehensive referral network and pathway and track any gaps or barriers to clients being able to access needed services.* Works with the Director of Programs and the Accounting Department to assist with fiscal monitoring of program and helps formulate annual budget and needed modifications throughout the year.* Performs managerial duties including interviewing/hiring applicants for employment; conducting performance appraisals and professional development plans.* Directly supervises program staff including a Clinical Supervisor, Data Evaluation Manager, Outreach Specialist, Administrative Assistant, and Hospital Liaisons (3), conducts administrative and individual reflective supervision.* Works closely with the management team to provide individual and group reflective supervision and resolve clinical and administrative issues in a timely fashion.* Conducts monthly staff meetings to address and obtain feedback on program updates, needs, challenges, and outcomes.* Works closely with the Clinical Supervisor to assess ongoing needs for staff training; identify internal or external professional development activities; and develop a training and professional development plan/calendar.* Participates in twice monthly group reflective supervision facilitated by the Clinical Supervisor.* Participates in management team meetings and activities; attends meetings to coordinate agency/hospital/program activities; develops new client related activities and initiatives as needed.* Attends First Five and community meetings to develop a strong referral pathway and enhance the delivery of high quality services to parents and children.* Participates in local community meetings and develop relationships with providers and community organizations to enhance partnerships and collaboration as appropriate.* Shares key program data with partners and other stakeholders on a quarterly basis or as needed, including outcomes, demographics, and enrollment information.* Establishes a relationship and visibility for the program with key personnel at the hospital, including Labor and Delivery, Couplet Care, NICU, and Social Work staff.* Oversees the accurate and timely collection of data. Generates and analyzes monitoring and outcome reports.* Monitors program and staff activities for compliance with the program scope of work. Develops and monitors a quality assurance plan as well as other internal systems to ensure compliance with program standards and contract requirements.* Confers on a regular basis and plans strategies with Director of Programs regarding ongoing progress toward meeting contract goals, outreach plan, enhanced delivery of services, and the development of a strong referral pathway.* Maintains complete and accurate records and files; completes required reports in a timely manner.* Collaborates with First 5 LA and Oversight Entity in marketing efforts.* Works closely with the Outreach Specialist, Hospital Liaisons and Parent Coaches conducting outreach to monitor and improve prenatal outreach, acceptance, engagement, and enrollment.* Provides time for staff to attend periodic Peer to Peer workshops, webinars and conference calls; and all Welcome Baby and Home Visitation regional meetings.* Attends various agency and senior management meetings as required* Completes all trainings as required.* Other duties as assigned.The following job accountabilities are not unique to this particular job but are common to all jobs at VPH:Complies with VPH policies and procedures on customer satisfaction and service excellence. Demonstrates professionalism and cultural sensitivity in coordinating activities and communicating with all customers, peers, and the community at large. Conducts self in a professional, respectful and courteous manner during all interactions. Works effectively and collaboratively with others toward common goals.Communicates accurately, honestly, supportively and in a timely manner with department and interdepartmental team members. Demonstrates effective business writing and oral communication skills, handwriting is clear and legible.Participates in operational aspects of the department, and maintains/participates in performance improvement activities within the department.Participates in all departmental specific training, Environment of Care (injury/illness prevention, fire/life safety, hazardous materials, emergency preparedness, utilities management, medical equipment management, safety and security management), infection control (standard precautions, TB Exposure Control Plan, Bloodborne Pathogen Exposure Control Plan).Demonstrates knowledge of and follows safety practices. Understands the importance of safety, including patient safety in the work place. Maintains a safe environment for self and others.Actively participates in the Patient Safety Program, including event reporting. Identifies sentinel events/near misses and responds per defined organization processes. Participates in education activities and process implementation. Demonstrates advocacy for the patient/customer and appropriately acknowledges patients, customers and visitors.The above statements reflect the essential functions considered necessary to describe the principle content of the job. They are not intended to be a complete statement of all work requirements or duties that may be inherent in the job.WORK ENVIRONMENT:* Primarily an inside building/office environment, well lighted and ventilated, which may consist of multiple treatment and/or work sites.* Fast and continuous work pace with variable workload.* Frequent contact with staff and public under a variety of circumstances.Requires ability to communicate clearly (in English) verbally and in writing for effective communication with other staff members, physicians, vendors, community members, patients and patient families, employees and applicants of all socio-economic levels from a diverse cultural and ethnic population.* Subject to many interruptions from multiple calls and inquiries and potentially emotional situations involving accidents, injuries, illness and/or death.* Handles emergency/crisis situations in accordance with Hospital policy.* Answers phones or pages; may carry a beeper/pager.* Occasional travel may be required.* Potential risk of exposure to hazards from chemicals (toxic and non-toxic), flammable materials, gas or electrical or radiant energy or equipment with/without moving parts.Back Share Apply Now

Keywords: Valley Presbyterian, Los Angeles , Program Director, Executive , Van Nuys, California

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