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Risk Management Representative I

Company: Kforce Finance and Accounting
Location: Woodland Hills
Posted on: January 15, 2021

Job Description:

RESPONSIBILITIES:Kforce has a client in search of Risk Management Representative I in Woodland Hills, CA. Essential Duties: * Applies defined procedures to independently investigate, analyze, and resolve queued fraud and financial risk issues* Works with limited instructions on defined risk cases* Makes outbound calls to customers to validate payments transactions* Writes complete, succinct and accurate case notes* Provides empathetic, accurate, and efficient resolutions to very complex and escalated customers* Handles questions or escalations on suspected fraud from other business units* Allowed discretion in waiving specific company policies such as pricing and timing* Maintains or exceeds established standards for investigation proceduresJob Requirements:REQUIREMENTS:* Experience in risk mitigation within the payments industry (2-4 years preferred) with the ability to identify the behaviors and signs of risky financial transactions or accounts* Excellent research and investigative skills* Proficient use of technology with exceptional internet research skills* Ability to make independent and sound decisions and think on your feet in a dynamic environment* Ability to partner and work seamlessly across the team to effectively document and share problems, opportunities, and solutions* Ability to successfully manage time to meet tight deadlinesKforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.SDL2017

Keywords: Kforce Finance and Accounting, Los Angeles , Risk Management Representative I, Executive , Woodland Hills, California

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