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QA/Testing - Application Development, Change Management, QA

Company: Software Management Consultants, Inc.
Location: Los Angeles
Posted on: August 3, 2020

Job Description:

Job Description Under general supervision, uses knowledge and skills obtained through experience andor training to assist with the overall review of improving operational efficiencies and assisting with special projects. May provide guidance or training of other associates for assigned area of focus. Detailed instructions and established procedures and prescribed guidelines are provided to perform a variety of tasks requiring some evaluation, originality or ingenuity in making routine decisions. Recommends solutions to moderately complex problems. Extensive contact with internal customers and external contacts is required to identify research and resolve problems. Essential Duties and Responsibilities Works closely with team members to identify opportunities for improving efficiencies related to improving operational compliance. Assists in handling escalated issues in an urgent matter to mitigate potential risk of financial loss to the client andor firm. Gathers information on error activity and reviews results with supervisor to determine root cause implements action items based on management recommendations for avoiding future errors. Assists with the monitoring of various audit controls and functions to ensure appropriate procedures are being followed. Works with supervisor to develop reporting methods that identify progress against identified errors. Assists supervisor with identifying training needs that will improve inefficiencies. Assists supervisor with the development of training materials to address areas identified. Conducts necessary group and individual training related to improving operational compliance. Maintains records of training activities and participants to generate accurate reports. At the direction of a supervisor, works on special projects focused on increasing the effectiveness of audit functionality to ensure compliance with appropriate regulations. Assist with compiling and maintenance of reports generated involving auditingcompliance functions. Performs other duties and responsibilities as assigned. Skills 6-9 years of overall experience Knowledge of Operations and systems of assigned functional area. Basic investment concepts, practices and procedures used in the securities industry, principles of banking and finance and securities industry operations andor financial markets and products, as required by assigned functional area. Skill in Identifying and resolving systemic and operational issues. Analyzing operational processes and identifying opportunities for improvement. Operating standard office equipment and using required software applications. Ability to Provide cross-training and coaching related to those areas assigned to. Learn and apply complex financial regulations to daily functions. Partner with other functional areas to accomplish objectives. Attend to detail while maintaining a big picture orientation. Read, comprehend and apply business-related information. Incite enthusiasm and influence, motivate and persuade others to achieve desired outcomes without organizational authority. Interpret and apply policies and identify and recommend changes as appropriate. Organize, manage and track multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment. Communicate effectively, both orally and in writing. Work independently as well as collaboratively within a team environment. Serve as a role model and lead others in providing a high level of customer service. Establish and maintain effective working relationships at all levels of the organization. EducationalPrevious Experience Requirements Associate's Degree and a minimum of two (2) years experience in operations or an equivalent combination of education, training andor experience LicensesCertifications Successful completion of internal training program(s) may be required for assigned functional area. Education Associate's Degree (Community College, MBO) in Computer Science, MIS or related degree and a minimum of five (5) years of relevant quality engineering experience or combination of education, training and experience. Financial Services experience preferred. Experience in the following areas Project Management, Enterprise Implementation, Leadership experience, Strategic Planning, Business acumen, Application Development, Change Management. Competencies and Behaviors Analysis - Identify and understand issues, problems and opportunities compare data from different sources to draw conclusions. Communication - Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. Exercising Judgment and Decision Making - Use effective approaches for choosing a course of action or apply appropriate testing strategies recommend or take action that is consistent with available facts, constraints and probable consequences. Technical and Professional Knowledge - Demonstrate a satisfactory level of technical and professional skill or knowledge in position-related areas remains current with testing trends in areas of expertise. Building Effective Relationships - Develop and use collaborative relationships to facilitate the accomplishment of work goals. Client Focus - Make internal and external clients and their needs a primary focus of actions develop and sustain productive client relationships. Required Skills FINANCIAL QA APPLICATION DEVELOPMENT CHANGE MANAGEMENT. Don't hesitate! Submit your resume today. SMCI is an EEO employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, national origin, disability, age, genetic information, marital status, military, and veteran status. Members of minority groups, Vietnam Era Veterans and individuals with mental or physical disabilities are encouraged to contact us regarding employment opportunities. In addition, in order to support the provision of business to minority-owned and Women-owned businesses (MWBE), such MWBE are encouraged to contact us regarding subcontracting business opportunities with our firm. (No third parties, please) (H1 sponsorship currently unavailable) (Local candidates only, please)SDL2017

Keywords: Software Management Consultants, Inc., Los Angeles , QA/Testing - Application Development, Change Management, QA, Executive , Los Angeles, California

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