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Commercial Excellence Manager

Company: Amgen
Location: Newbury Park
Posted on: March 28, 2020

Job Description:

This Commercial Excellence team member will be responsible to support all analytics activities related to Field Operations data and systems at Intercontinental. This includes support of all data assessments regarding field facing data information, sales quota and incentive, report automation, and governance of systems used for capturing and planning field activity (e.g. Veeva CRM). This person will:

  • Create productive relationships with assigned Commercial Excellence country leads to define and orchestrate the execution of cross-country projects, and to align with local teams on analysis and communication of field activity data and strategic insights
  • Understand and interpret business requirements to design, implement and maintain field facing data gathering and reporting solutions
  • Similarly, manage the field activity planning platform (ATLAS), supporting plan of action creation and execution, and translating business needs into platform enhancements as needed
  • Develop a collaborative relationship with the Regional and country teams to leverage available information and key learnings.
  • Provide business-technical point of view on business strategies that involve collection and reporting of field data
  • Support plan, design, and conduction of multiple simultaneous complex projects in support of the Regional strategic plans, proactively defining the critical path, anticipating potential obstacles, and recommending actions to keep projects on track
  • Ensure that both routine and ad-hoc projects meet service-level expectations for quality, timeliness, and budget Some travel required to attend key meetings, etc. Basic Qualifications: Doctorate degree OR Master's degree and 2 year of data mining, business analytics, competitive intelligence and/or market analysis experience OR Bachelor's degree and 4 years of data mining, business analytics, competitive intelligence and/or market analysis experience OR Associate's degree and 6 years of data mining, business analytics, competitive intelligence and/or market analysis experience OR High school diploma / GED and 12 years of data mining, business analytics, competitive intelligence and/or market analysis experience Preferred Qualifications:
    • Experience within the Pharmaceutical Industry
    • Bachelor's degree in technology related fields, engineering, statistics or related. Advanced degree (MS/MBA) preferred
    • 3+ years of experience, including data mining, business analytics, sales operations and/or field excellence
    • Programming Experience: SQL, Python, R, VBA
    • BI Solutions Experience: Tableau, Power BI, or similar
    • Experience with Veeva CRM and Salesforce
    • Knowledge of principles, methods and practices of Database administration
    • Excellent oral, written and presentation skills in English
    • Competency/fluency in additional IC region languages Spanish/Portuguese
    • Experience within the Pharmaceutical Industry
    • Previous experience developing and maintaining CRM (Customer Relationship Management) systems
    • Strong project management skills. Demonstrated analytical skills with a client service orientation.
    • Ability to work collaboratively in a team environment. Join Us If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen. Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses. As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Keywords: Amgen, Los Angeles , Commercial Excellence Manager, Executive , Newbury Park, California

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