Sr. Implementation Engineer
Company: Atlas Technica
Location: Los Angeles
Posted on: May 29, 2023
Job Description:
Title: Sr. Implementation Engineer
Reports to: Project Engineering Manager
Atlas Technica's mission is to shoulder IT management, user
support, and cybersecurity for our clients who are hedge funds and
other investment firms. Founded in 2016, we have grown 100% year
over year since inception through our uncompromising focus on
service.
We value ownership, execution, growth, intelligence, and
camaraderie. We are looking for people who share our Core Values,
thrive, and contribute to this environment while putting the
customer first. At Atlas Technica, we offer a competitive salary,
comprehensive benefits, and great perks to our global Team. We
strive to maintain a professional yet friendly environment while
promoting professional and career development for our Team Members.
Join Atlas Technica now!
The Sr. Implementation Engineer role, at Atlas Technica, is a
detail-oriented, highly visible, client-facing role focusing on
onboarding new clients and is expected to deliver technical
projects, respond to inbound customer queries as well as provide
outbound customer advisories for technical onboarding in a rapidly
growing fast-paced environment. You will be working with other
Implementation Engineers, Sr. Project Engineers and System
Engineers in a very collaborative environment which allows for very
quick technical growth.
Responsibilities
- Hands-on, technical implementation engineer with the ability to
architect and implement technical and security solutions as well as
transition work plans for client startups and existing client
infrastructures.
- Build out client infrastructures which would include
cloud-based SaaS solutions, virtual servers, networking equipment,
desktops, laptops, and other common office technology.
- Perform cloud and infrastructure assessments with the ability
to make recommendations to enhance our service offering and add
value to clients.
- Continuously improve process and efficiencies of implementation
and integration of new and existing technologies by developing
automation or utilizing known toolsets.
- Create and execute technical work plans to meet project
deadlines.
- Ability to proactively work cross-functionally to build
relationships and rapport amongst highly technical and
non-technical co-workers and clients.
- Participate in research, design, and testing of new and
existing technologies to add value to client business
objectives.
- Provide technical escalation and act as a subject matter expert
for existing Implementation Engineers and clients while in the
project.
- Work with Project Managers and provide project updates on a
consistent basis to various stakeholders about strategy,
adjustments, and progress.
- Help cross-train, upskill, coach, and mentor engineers and
interns.
- Attend client-facing meetings.
Qualifications
- 3-5 years of IT Experience (Desktop Support, Systems
Engineering, Systems Administration).
- 1-3 years of end-user support/desktop support: Microsoft
Windows, Microsoft Office, desktop and mobile device
troubleshooting, deployment of home networks
- 2-3 years of implementation and support of cloud products:
Microsoft 365, Box, Dropbox, SharePoint / OneDrive, Azure, Intune,
Conditional Access.
- 1-3 years implementing and supporting enterprise networking
equipment such as Palo Alto / Cisco Firewalls, Cisco Switches,
Cisco / Meraki / Ubiquiti WAPs.
- Advanced Systems Administration and Design: Strong knowledge of
Microsoft Windows Server Platforms as well as Azure Active
Directory, Active Directory, Group Policy, and email flow
troubleshooting.
- Knowledge of Microsoft 365 and Azure licensing.
- 2-3 years implementing and supporting cybersecurity products
such as Mimecast, Sophos, Symantec, or Proofpoint.
- Strong knowledge of networking: TCP/IP, LAN / DMZ / WAN, DHCP,
DNS, Routing Protocols, Switching, and Firewalls.
- Proven ability to use Microsoft PowerShell scripting and/or the
Microsoft Graph API to automate Microsoft 365 management
tasks.
- Financial industry experience including familiarity with market
vendor applications such as Bloomberg, Thompson Reuters, FactSet,
CapIQ.
Desirable Qualities
- Managed Services Provider and Public Cloud experience are big
pluses.
- Bachelor's degree preferred but not required.
- Very organized with excellent communication skills.
- Goal-oriented individual with proven ability to solve problems
creatively.
- Ability to multitask in a fast-paced environment.
- Excellent analytical skills.
- Proven ability to complete projects according to outlined
scope, budget, and timeline.
Keywords: Atlas Technica, Los Angeles , Sr. Implementation Engineer, Engineering , Los Angeles, California
Didn't find what you're looking for? Search again!
Loading more jobs...