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Desktop Engineer

Company: Akerman LLP
Location: Los Angeles
Posted on: February 24, 2021

Job Description:

Akerman LLP, a top 100 U.S. law firm serving clients across the Americas, is seeking a--Desktop Engineer--for its National Information Technology Department. The location for this position is flexible. ESSENTIAL RESPONSIBILITIES :--

  • Designs and maintains workstation images
  • Maintain and troubleshoot Group Policy as it applies to application delivery and workstation management
  • Maintain computer and user groups in Active Directory as they apply to application delivery
  • Designs automated installation processes for the workstation using SCCM, Microsoft's standard installer technology (MSI)
  • Troubleshoots application and desktop-related issues in coordination with other members of IT and users, as necessary
  • Engineers and maintains installation and login scripts using PowerShell and VBScript
  • Monitors and deploys OS and application updates using SCCM, WSUS and other mechanisms
  • Keeps up-to-date on builds, patches and security fixes available for workstation Operating System
  • Recommends and implements ways of improving our desktop architecture
  • Assists with other department activities as needed, and performs additional duties and responsibilities as assigned EDUCATION AND EXPERIENCE:
    • Bachelor's Degree preferred
    • At least two years of experience in creating and maintaining images using SCCM, MDT and third party tools
    • At least two years of experience using SCCM and WSUS for image and applications update/maintenance
    • Law/professional services firm experience highly desired KNOWLEDGE, SKILLS AND ABILITIES:
      • Active Directory, Group Policy, and their use for managing user and computer objects
      • Windows 10 Enterprise operating system features, settings and installation
      • System Center Configuration Manager, Intune, Autopilot, and their use for managing features, settings, and configurations of Windows, Office, and third-party applications
      • Computer hardware configurations and their impacts on performance
      • BIOS functions and configuration
      • Wired and wireless networking technologies, topologies, and basic networking concepts such as DHCP, DNS, IP Addressing, Subnets, and VlANs
      • BitLocker and Safend disk encryption
      • PowerShell proficiency
      • Ability to shift priorities and manage change with a positive outcome
      • Provide outstanding client service, meet high quality standards for services and meet or exceed client expectations. Proactive in seeking innovative ways in which to help others
      • Strong problem-solving skills, takes initiative and uses good judgment, excellent follow-up skills
      • Ability to establish and maintain effective working relationships with all levels of the organization and collaborate well in a team
      • Excellent interpersonal and communication skills (oral and written), professional demeanor and presentation
      • High attention to detail, outstanding organizational skills and the ability to manage time effectively
      • Position also requires the ability to work under pressure to meet strict deadlines, effectively prioritize multiple tasks
      • Recognize confidential, sensitive, and proprietary information and maintain such information as confidential Extensive Skills:
        • Using Windows PE to customize, install, and deploy Windows 10 with appropriate drivers to multiple hardware models on Intel and virtualized platforms
        • Creating and modifying task sequences to install core business applications and features based on platform and user roles
        • Using Software Center Configuration Manager to create, manage, update, and deploy software packages, patches, and updates to Windows 10 physical and virtual endpoints in a distributed environment
        • Managing settings for Windows 10, Office, and third-party applications using Group Policy and User Experience Virtualization (UE-V) native and third-party templates
        • Using Beyond Trust Privilege Management (aka Avecto Defendpoint) to maintain least privilege access and control unauthorized software installations We offer an excellent compensation and benefits package. Please submit your resume, cover letter and salary requirements. EOE

Keywords: Akerman LLP, Los Angeles , Desktop Engineer, Engineering , Los Angeles, California

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