Desktop Engineer
Company: Eleven Recruiting
Location: Los Angeles
Posted on: February 23, 2021
|
|
|
Job Description:
The Desktop Engineer will support our client's employees,
providing remote support and white glove
treatment.Responsibilities* Manage end-user technology projects,
such as migrations, deployments and introducing new technology
solutions* Analyze, troubleshoot and solve technology issues (both
remotely and on-site) received via email, phone and in-person*
Provide administration for various technology platforms in
mobility, messaging, collaboration or unified communication spaces*
Test and deploy hardware and software solutions* Provide
best-in-class, white-glove customer service over the phone/email
and in person* Proactively reach out to customers about their
technology needs and address issues before they occur* Follow up
with customers to ensure their technology needs are being met and
issues are resolved* Update and maintain technology knowledgebase
with customer-facing content as well as internal troubleshooting
content* Track and thoroughly detail technology issues through
ticketing system* Identify issues, propose solutions and test new
technologies or process changesRequirements* Proven experience as a
Senior Desktop Engineer troubleshooting complex technical problems*
Experience with SCCM and JAMF* Strong experience troubleshooting
complex Windows 10 operating system issues* Experience using
PowerShell for scripting and automation* Experience building
AV/video conferencing solutions, telephony systems, messaging
platforms or collaboration tools* Ability to quickly diagnose and
resolve technical issues and to eliminate those repetitive issues
both on-site and remotely* End user-focused, excellent
communication skills, and best-in-class customer support* Proven
excellence in customer service, interpersonal, customer-facing
skills* Strong listening and problem-solving skills* BSc/BA in IT,
Computer Science or relevant field
Keywords: Eleven Recruiting, Los Angeles , Desktop Engineer, Engineering , Los Angeles, California
|
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Engineering JobsDirector of Data Engineering - Investment Management Description: Director of Data Engineering - Investment Management ul li Full-time Company Description Vichara is a Financial Services focused products and services firm headquartered in NY Company: Vichara Technologies, Inc. Location: Los Angeles Posted on: 02/27/2021 ADAS DCU Design Release Engineer Description: ADAS DCU Design Release Engineer - Los Angeles, CA br Piper Maddox has been engaged on a search with a rapidly growing EV startup, that is quickly becoming one of the biggest names in the industry. (more...) Company: Piper Maddox Location: Los Angeles Posted on: 02/27/2021 Master Service Technician - Competitive Pay & Benefits Description: AutoNation Chevrolet Valencia Are you a seasoned Automotive Technician looking for steady work at a company that refuses to slow down Are you a Certified or Master Tech looking for stable management (more...) Company: AutoNation - AutoNation Chevrolet Valencia Location: Valencia Posted on: 02/27/2021 Silicon Validation Engineer - Mixed Signal ASIC Description: Job ID 170325BR Date posted 10/16/2020 City El Segundo State CA Country United StatesThis requisition is for future work, if you meet the requirements you will be contacted by the recruiter.We are open (more...) Company: Raytheon Technologies Corp Location: El Segundo Posted on: 02/27/2021 Security Engineering Lead- Kubernetes Description: We strive to have our business and services Company: Motion Recruitment Partners LLC Location: Los Angeles Posted on: 02/27/2021 Mac Tools Seeking Mechanics - Technicians - Training Provided Description: Build a Great Career and a Quality Life with Mac Tools. br br Feel the freedom and independence of working on your own, in a stress free environment - with no one to answer to, except yourself Join (more...) Company: Mac Tools Location: San Fernando Posted on: 02/27/2021 Mac Tools Seeking Mechanics - Technicians - Training Provided Description: Build a Great Career and a Quality Life with Mac Tools. br br Feel the freedom and independence of working on your own, in a stress free environment - with no one to answer to, except yourself Join (more...) Company: Mac Tools Location: Avalon Posted on: 02/27/2021 Product Engineer Description: EDO is a data, measurement and analytics company that powers the success of marketing, research and creative professionals. The company is an innovative leader in applying world-class data science and (more...) Company: (EDO) Entertainment Data Oracle, Inc. Location: Los Angeles Posted on: 02/27/2021 Principal Electronics Packaging Engineer Description: Position Overview:Boeing Defense Space Security is seeking Electronic Packaging Design Engineers who are interested in designing future generations of satellite electronics to join the Space Electronics (more...) Company: BOEING Location: Los Angeles Posted on: 02/27/2021 Principal Radiation Effects Engineer Description: Job DescriptionRadiation Effects Engineers REE are responsible for providing subject matter expertise and guidance for programs and hardware systems with requirements to operate during and after exposure (more...) Company: rtx Location: Los Angeles Posted on: 02/27/2021 |
