Education Software Support Specialist
Company: VirtualVocations
Location: Vista
Posted on: May 20, 2025
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Job Description:
A company is looking for a Student Information Systems Software
Support specialist.
Key Responsibilities:
Learn and act as a support resource for web-based student
management software
Resolve an average of 10 - 15 support calls per day with quick
response and resolution times
Ensure timely handling of customer support calls and minimize
escalation to external resources
Required Qualifications:
Experience in education or a related field
Ability to work independently and collaboratively within a team
Proficiency in troubleshooting software issues
Capacity to manage multiple tasks under pressure
Availability to handle after-hours support calls as needed
Keywords: VirtualVocations, Los Angeles , Education Software Support Specialist, Education / Teaching , Vista, California
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