Sr. Technical Estimator and Project Manager (CRL)
Company: Oldcastle BuildingEnvelope
Location: Los Angeles
Posted on: April 3, 2026
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Job Description:
Come Join Us! From apartments in New York to hospitals and
stadiums in Dallas, libraries at prestigious universities to
creating modern retail experiences, our teams contribute
architectural glass and building products to projects that shape
the way people live, work, heal, learn, and play. At OBE, the work
of our employees truly matters. With over 6,500 employees, we
operate more than 80 manufacturing and distribution facilities in
five countries. You can see some of our favorite projects here .
Start your journey with OBE and help us build the future. What
You'll Get to Do The Sales Solutions Specialist III is a senior,
customer-focused professional responsible for processing sales and
ensuring customer satisfaction. This role serves as the primary
contact for a select group of customers, fostering account growth
and satisfaction. You will act as a liaison between customers and
CRL’s internal departments, ensuring customer needs are met. Job
Responsibilities Customer experience Deliver world-class customer
service, managing order management, quote turnaround, and inquiry
response times. Listen to customer needs, demonstrate empathy, and
provide troubleshooting assistance. Document customer interactions
in ERP and maintain effective communication. Provide accurate
quotations and meet SLA for quote turnaround. Follow up with
customers to maintain and establish account assignments Technical
competency Possess high-level technical knowledge of products,
services, and procedures. Understand bid requests through
specifications/drawings and product compatibility. Stay updated
with new product launches and adhere to outlined procedures. Serve
as a subject matter expert (SME) in your product group. Cross
functional interaction Communicate effectively on behalf of
customers and provide valuable feedback. Support the sales team in
achieving sales targets and KPIs. Demonstrate a closing ratio
greater than 30% on all quotes. What We are Looking For High School
diploma or equivalent; Associate degree preferred. Ability to work
at a fast pace and manage inquiries and follow-up tasks. Knowledge
of pricing, margins, and negotiating skills. Understanding of glass
systems and effective navigation of CRL’s website and business
software. Excellent customer service skills, critical thinking, and
independent problem-solving abilities. Position Pay Range $32.69 -
$47.60 USD What OBE Offers You Benefits that benefit you – industry
competitive benefits at the lowest cost to the employee Work-life
balance – PTO and holidays, including floating holidays you can
choose Compensation that rewards your hard work – A
pay-for-performance culture with potential for annual raises and
bonuses Training – We will equip you with the knowledge and skills
you need to succeed OBE Privacy Policy OBE will not discharge or
discriminate against employees or applicants for discussing,
disclosing, or inquiring about their own or others' pay.
Keywords: Oldcastle BuildingEnvelope, Los Angeles , Sr. Technical Estimator and Project Manager (CRL), Customer Service & Call Center , Los Angeles, California
