Data Quality Specialist Lead
Company: Volunteers of America Los Angeles
Location: Los Angeles
Posted on: April 1, 2026
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Job Description:
About Us: VOALA Helping Our Most Vulnerable Change Their Life
Stories Volunteers of America is a non-profit human services
organization committed to serving people in need, strengthening
families, and building communities. VOALA provides a variety of
social services to Los Angeles area communities such as Head Start
programs, Upward Bound college prep programs, veterans? services,
homeless shelters, low-income housing program as well as drug and
alcohol rehabilitation. Learn more at www.voala.org . PAY RATE:
$26.69 - $28.09 Per Hour BENEFITS: VOALA offers competitive
medical, dental, vision and retirement benefits JOB SUMMARY AND
PURPOSE The Data Quality Specialist Lead will coordinate, monitor,
and mentor Data Quality Specialists, and train all program staff on
HMIS data entry and report generation (including Housing
Specialists and Case Managers). The position requires a combination
of administrative and training duties as well as performance of
HMIS duties of data entry, required monthly reporting, periodic
reporting to funder, and generating reports from HMIS data showing
program performance as required. DUTIES AND RESPONSIBILITIES Train
Data Quality Specialists on entire system, train program staff on
their data entry responsibilities Monitor performance of Data
Quality team, and data entry by other program staff Audit and
review data entry for accuracy Update Program Manager weekly on
Data Quality performance, any identified QA/Compliance issues
Verifies, corrects and enters participant information into
centralized database (HMIS); conducts regular audits to assure
accuracy of data Monitors database reports to assure consistency
with hardcopy records and other logs Runs regular progress reports,
and other reports as required by Program Manager; creates
customized reports to support shelter management and to provided
other needed information on request Coordinates with Case Managers
and Program staff to ensure HMIS intake requirements are met
Supports any technical and reporting issues for program; Assists
with program funder audits and monitoring visits; Attends
conferences and regular meetings with database contractors and
funder, reports updates to Program Manager Oversees the
privacy/confidentiality notification processes to meet regulatory
guidelines Exports HMIS data and upload to Funder as required Other
duties as may be required ESSENTIAL DUTIES: Services for this
position must be provided on-site. As a result, the positions
supervised by this job description are on-site, and supervisors /
managers / leaders must be on site to provide proper direction and
oversight. Verifies and Audits database entries for Program
participants Monitors accuracy of system reports, verifies database
matches hard copy records. Creates HMIS reports to support Program
Manager, shelter management and case managers Coordinates with Case
Managers and program Staff to ensure data entry is accurate and
timely Trains program staff on Data Quality, subject matter expert
for staff Supports any technical and reporting issues for Program;
Assists with program funder audits and monitoring visits; Attends
conferences and regular meetings with database contractors and
Funder Exports HMIS data and upload to funder, as required Oversees
the privacy/confidentiality notification processes to meet
regulatory guidelines Other duties as required (may be subject to
change based on the needs of the organization). Occasionally assist
with special events and public functions MANDATED REPORTER As
service providers to the underprivileged and vulnerable in our
community, all employees are considered Mandated Reporters, and
must report any instance of physical or sexual abuse to proper
authorities. Qualifications REQUIREMENTS: Must be able to pass a
fingerprint clearance, background check, including criminal
history, personal references, employment and education
verifications Ability to perform under circumstances of possible
emotional stress and conflicts dealing with difficult,
uncooperative, and potentially aggressive clients as VOALA serves
the neediest of the needy in our programs which may include clients
with homelessness, mental-illness, substance abuse, recently
released from incarceration and other challenges. EDUCATION: High
School Diploma or equivalent EXPERIENCE: 2-year experience
operating/maintaining database PREFERRED QUALIFICATIONS: Bachelor's
degree preferred U.S. Veteran preferred. Familiarity with HMIS,
Adsystech, and/or Clarity programs Experience working with
veterans, people in recovery and/or homelessness individuals
Bilingual preferred (English and Spanish) Volunteers of America is
an Equal Opportunity employer. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, national origin, disability, protected Veteran
Status, or any other characteristic protected by applicable
federal, state, or local law. This employer participates in
E-Verify as required by the federal government and will provide the
federal government with your Form I-9 information to confirm that
you are authorized to work in the U.S. If E-Verify cannot confirm
that you are authorized to work, this employer is required to give
you written instructions and an opportunity to contact Department
of Homeland Security (DHS) or Social Security Administration (SSA)
so you can begin to resolve the issue before the employer can take
any action against you, including terminating your employment.
Keywords: Volunteers of America Los Angeles, Los Angeles , Data Quality Specialist Lead, Administration, Clerical , Los Angeles, California
