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Admin Supervisor

Company: Flying Food Group
Location: Los Angeles
Posted on: May 11, 2024

Job Description:

-- Reports to Billing Manager
-- Oversee the duties and coverage of the dispatchers and assist with billing and customer reconciliations.
-- Ensure all boarding bills are completed and cross-referenced to the dispatch sheets.
-- Ensure boarding bills are returned and are signed by the Flight Attendant and the Driver/Coordinator.
-- Ensure all dispatch sheets are completed and cross checked against the boarding bills.
-- Ensure all aircraft changes and extra deliveries are noted on the boarding bills & dispatch sheet.
-- If a flight cancels, ensure the time of the cancellation is noted and what if anything was catered is documented.
-- If there are any discrepancies in the boarding bills, ensure details are conveyed to the billing department and updated in a timely manner.
-- Ensure all counts are distributed to operations and purchasing in a timely manner.
-- Ensure all paperwork is given to billing in an organized and timely manner.
-- Ensure all labels are printed and given to production in a timely manner.
-- Ensure all supplies are available and ordered as needed.
-- Train all new dispatch employees.
-- Create weekly dispatch schedules.
-- Communicate with department managers to ensure excellent internal customer service is delivered by dispatch.
-- Meet with dispatchers to ensure clear communication.
-- To ensure timely payment, reconcile customer billing and submit to customer.
-- Assist the Billing Department and Controller as needed.Skills & Qualifications
-- Able to understand, read, communicate, and write in English.
-- Must be reliable and professional.
-- Able to work as a team player and efficiently direct team.
-- Able to work in fast paced environment.
-- Computer literate - use of Excel & Word
-- Strong customer service skillsOther Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Keywords: Flying Food Group, Los Angeles , Admin Supervisor, Administration, Clerical , Los Angeles, California

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