Dental Front Office Receptionist

Company: UNICARE COMMUNITY HEALTH CENTER, INC.
Location: Los Angeles
Posted on: June 25, 2022

Job Description:

SUMMARY
Responsible for administering the day-to-day activities of the dental clinic, including maintenance of patient records, scheduling of patients, accounts receivable, presentation of financial treatment plan options, recall/re-care system, marketing, and maintaining appearance and order of the dental office

ESSENTIAL DUTIES AND RESPONSIBILITIES including the following. Other duties may be assigned.

Providing friendly and patient centered customer service
Receiving, greeting, and directing patients for their dental care
Processing patient insurance
Collecting payments
Managing patient records
Entering appropriate data into the Electronic Health Record (EHR) as necessary
Learning and using various EHRs as needed
Assembling patient intake forms and scanning into practice management system
Scheduling and confirming appointments
Copying and sending patient's records upon written patient request
Preparing patient letters, correspondences, and referrals
Managing business records
Following accounting/bookkeeping procedures
Determining sliding scale program eligibility and pay scale type
Presenting fees to patients
Answering and making phone calls
Delivering messages to dental team
Assisting patients with filling out forms and other services they may need
Interpreting for patients, providers, and staff as needed
Explaining the treatment plan that the dentist has decided upon
Maintaining full and productive schedules for dental providers
Assisting providers and back-office staff as needed
Traveling to other locations as needed
Participating in meetings and training sessions
Working collaboratively with other departments
Assisting with marketing and outreach
Delivering community dental health presentations
Planning and setting-up health fair booths
Informing patients and the community about programs and services offered at Unicare Community Health Center
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position requires the use of computers therefore computer skills are a must.

EDUCATION AND/OR EXPERIENCE

One-year dental receptionist experience
Dental assisting experience preferred


LANGUAGE SKILLS
Ability to read, write English and Spanish. Ability to speak to individuals and to groups.PI180788173

Keywords: UNICARE COMMUNITY HEALTH CENTER, INC., Los Angeles , Dental Front Office Receptionist, Administration, Clerical , Los Angeles, California