Medical Receptionist
Company: Center for Family Health and Education
Location: Panorama City
Posted on: May 16, 2022
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Job Description:
Job Description Job Description Medical Receptionist Welcomes
patients and visitors by greeting patients and visitors, in person
or on the telephone (heavy phone traffic); answering or referring
inquiries. Optimizes patients' satisfaction, provider time, and
treatment room utilization by scheduling appointments in person or
by telephone. Keeps patient appointments on schedule by notifying
provider of patient's arrival; reviewing service delivery compared
to schedule; reminding provider of service delays. Comforts
patients by anticipating patients' anxieties; answering patients'
questions; maintaining the reception area. Ensures availability of
treatment information by filing and retrieving patient records.
Maintains patient accounts by obtaining, recording, and updating
personal and financial information. Obtains revenue by recording
and updating financial information; recording and collecting
patient charges; controlling credit extended to patients; filing,
collecting, and expediting third-party claims. Maintains business
office inventory and equipment by checking stock to determine
inventory level; anticipating needed supplies; placing and
expediting orders for supplies; verifying receipt of supplies;
scheduling equipment service and repairs. Helps patients in
distress by responding to emergencies. Protects patients' rights by
maintaining confidentiality of personal and financial information.
Maintains operations by following policies and procedures;
reporting needed changes. Contributes to team effort by
accomplishing related results as needed. Medical Office
Receptionist Skills and Qualifications: SPANISH IS REQUIRED
Multi-tasking, Flexibility, Telephone Skills, Customer Service,
Time Management, Organization, Attention to Detail, Scheduling,
Word Processing , Professionalism, Quality Focus Company
Description The Center for Family Health & Education, Inc. (CFHE)
is a 501(c)(3) nonprofit Federally Qualified Health Center (FQHC),
located in the northeast San Fernando Valley area of Los Angeles.
CFHE provides affordable and comprehensive medical care for
underserved, uninsured, and underinsured residents of the greater
Panorama City area. CFHE has been providing primary health care,
mental health care, dental care, and women---s and children health
care, as well as transportation services for patients since
2009.
Keywords: Center for Family Health and Education, Los Angeles , Medical Receptionist, Administration, Clerical , Panorama City, California
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