Receptionist
Company: Simpson Thacher & Bartlett LLP
Location: Los Angeles
Posted on: May 17, 2022
Job Description:
Job DescriptionDescription/Job SummaryThe Receptionist Level I
is responsible for answering incoming telephone calls, processing
requests for transportation, phone assistance and document
transmissions, and greeting a moderate volume of
visitors.Responsibilities/Duties
- Answer up to 50 incoming telephone lines in a timely, friendly,
professional manner; record messages with accuracy and
appropriately handle or refer questions and requests
- Assist with placing international calls, conference calls, and
paging
- Greet people entering establishment, determine nature and
purpose of visit and direct to specific destination, ensuring all
visitors receive a professional and courteous welcome
- Identify Partners and Directors by name and facial recognition
in order to provide them with immediate responses and updates
- Update arrivals and departures of attorneys and management
personnel in Leave Phone Message system and visitors in the Escort
Register
- Monitor incoming fax queues and route to correct
recipients
- Transmit PDF scans and faxes
- Troubleshoot and test fax transmissions for various
locations
- Process transportation requests for visitors and staff; issue
confirmation emails to requestor
- Follow daily assignment schedule to ensure reception coverage
on multiple floors and various locations
- Perform other duties as assignedRequired Skills
- Ability to communicate in a clear and professional manner
- 2 to 4 years of relevant experience required
- Strong telephone etiquette and customer service abilities
- Attention to detail; ability to take and distribute accurate
and clear messages both verbally and in writing
- Strong organizational and multi-tasking skills with the ability
to adjust as per the changing environments
- Demonstrate enthusiasm and attentiveness
- Basic math skills: add, subtract, multiply, and dividePreferred
Skills
- Basic knowledge of MS Outlook and Word required; basic
knowledge of Excel and PowerPoint preferred
- Ability to type 30 wpm; 50 wpm preferredRequired Education
- High School Diploma or equivalent Preferred Education
- Associate's Degree in Business or Communications preferred
- Professional certification in customer service or
administration preferred
Keywords: Simpson Thacher & Bartlett LLP, Los Angeles , Receptionist, Administration, Clerical , Los Angeles, California
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