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Admin/Clerical

Company: Servicon Systems Inc
Location: El Segundo
Posted on: March 28, 2020

Job Description:

Admin/ClericalUS-CA-El SegundoJob ID: 2020-2145# of Openings: 1Raytheon El SegundoOverview Servicon Systems, Inc. is the leading facilities maintenance contractor servicing the aerospace, industrial, hi-tech, and commercial sectors in southern California, Arizona, and New Mexico. Servicon has built up an impressive customer base which includes primarily Fortune 100 and 500 companies, as well as some of the most successful property management companies in the region. ResponsibilitiesThe Office Administrator / Billing Coordinator will be responsible for assisting management with the daily operations of the supply ordering and distribution center. The position will work closely with customers and vendors, from initial inquiries through delivery and payment. The position will also work directly with Servicon Systems' Finance team to provide accurate reporting on monthly activity. The ideal candidate will thrive in a people interfacing role and will be skilled at communicating via telephone and email.--- Act as primary receptionist, answering and directing calls from clients, vendors and employees--- Provide exceptional customer support via phone and email, answering questions regarding client accounts and ordered items--- Answer all emails from our online ordering platform, Orders.com--- Add, update and maintain client and vendor account information --- Enter orders, confirm order details and correct inaccuracies in description, pricing and/or quantity--- Invoice customers via email and provide instruction for and assistance with payments--- Process payments via AcceptPay--- Receive and enter invoices for payment and track vendor statements--- Schedule deliveries to warehouse --- Provide end of month reports to Finance team--- Inventory, order and restock office supplies--- Manage special projects as assignedQualifications--- High School Diploma or Equivalent--- Minimum of 3 years related experience--- Excellent oral and written communication skills--- Exceptional interpersonal and communication skills, strong customer-service orientation--- Ability to effectively juggle multiple priorities and possess strong organizational skills--- Well-developed analytical skills with the ability to independently problem solve--- Must be able to maintain confidentiality and appropriately manage sensitive information and data--- Mid to advanced expertise with Microsoft office--- Demonstrated experience managing customers and vendors--- Promote a positive, professional image and maintain a customer service focus--- Regular, consistent and punctual job presence from 8am-5pm with the ability to work overtime as needed PI119318244

Keywords: Servicon Systems Inc, Los Angeles , Admin/Clerical, Administration, Clerical , El Segundo, California

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