AT&T Client Account Manager

Location: Thousand Oaks
Posted on: June 23, 2025

Job Description:

How We Work We develop cutting-edge marketing strategies that transform customer acquisition and retention. We specialize in fostering authentic connections between businesses and their target audiences, converting potential customers into brand advocates. Our objective is tangible, measurable growth. Understanding your unique goals, challenges, and market dynamics is paramount to our approach. Stinger Management custom-designs each campaign, revolutionizing customer acquisition and ensuring optimal results that directly benefit your brand. Who We Need The AT&T Client Account Manager position offers an opportunity for career advancement within account management. This role focuses on cultivating strong client relationships, expanding market reach, and directing strategic initiatives to enhance AT&T's brand presence. The appointed Client Account Manager will lead and mentor a team of B2B sales professionals, addressing complex client issues and providing necessary team support. This role is essential for improving customer satisfaction and ensuring client retention. What You’ll Do AT&T Client Account Manager duties entail: Act as a primary customer contact in the retail environment, offering expert advice, addressing questions, understanding needs, and proposing customized AT&T solutions that emphasize product and service benefits. Utilize deep knowledge of AT&T’s offerings to suggest service enhancements, package deals, and premium options to improve customer satisfaction and increase account profitability. Take an active role in integrating, training, and mentoring new staff to achieve sales objectives and maintain exceptional service standards. Guarantee precise handling of sales transactions, customer upgrades, and account changes, all while strictly adhering to AT&T policies and industry standards. Regularly meet or surpass sales and service performance indicators by using relationship-building techniques and a customer-focused approach. Protect and enhance the AT&T brand reputation by following all operational, ethical, and legal directives in all customer interactions.

Keywords: , Los Angeles , AT&T Client Account Manager, Accounting, Auditing , Thousand Oaks, California