Business Relationship Support Manager
Company: Wells Fargo
Location: Los Angeles
Posted on: January 27, 2023
Job Description:
At Wells Fargo, we are looking for talented people who will put
our customers at the center of everything we do. We are seeking
candidates who embrace diversity, equity and inclusion in a
workplace where everyone feels valued and inspired. Help us build a
better Wells Fargo. It all begins with outstanding talent. It all
begins with you. About this role: We are seeking a Business
Relationship Support Manager at Wells Fargo as part of Commercial
Middle Market Banking. Learn more about the career areas and lines
of business at . In this role, you will:
- Manage the relationship support function for an assigned team
or office
- Manage the end-to-end customer experience including onboarding
and extensive problem-solving
- Participate in the identification and maximization of growth
opportunities and on-site calls with Relationship Managers
- Identify and recommend opportunities for process improvement
and risk control development
- Oversee customer due diligence operations which may include
proper initiation and accuracy of loan documentation process and
implementation of treasury products, adhering to all policy and
regulatory requirements
- Oversee a compliance monitoring program and evaluate the
results, ensuring achievement of a satisfactory rating on all
audits, working with business management to resolve issues, and
address deficiencies
- Complete all required assessments, exercises, training, and
affirmations in accordance with Bank Policies and Audit
requirements, including Business Continuity Planning
- Make decisions and resolve issues for operations of the
business relationship team to meet objectives
- Interpret and develop policies and procedures to implement
compliance and to resolve issues
- Complete required assessments, training, and affirmations in
accordance with bank policies and audit requirements, including
Business Continuity Planning
- Collaborate and influence all levels of professionals including
experienced managers
- Lead team to achieve objectives
- Manage allocation of people and financial resources for
Business Relationship Support
- Mentor and guide talent development of direct reports and
assist in hiring talent Required Qualifications, US:
- 4+ years of Business Relationship Support experience, or
equivalent demonstrated through one or a combination of the
following: work experience, training, military experience,
education
- 2+ years of leadership experience Desired Qualifications:
- Management experience
- MMB relationship support experience
- Extensive knowledge and understanding of banking products and
services, risk and regulatory compliance, accounting, and bank
operations
- Leadership skills
- Intermediate Microsoft Office (Word, Excel, and Outlook)
skills
- Ability to navigate multiple computer systems, applications,
and utilize search tools to find information
- Strong analytical skills with high attention to detail and
accuracy
- Excellent verbal, written, and interpersonal communication
skills
- Ability to work effectively in a team environment and across
all organizational levels; where flexibility, collaboration, and
adaptability are important
- Effective organizational, multi tasking, and prioritizing
skills
- Ability to work in a fast-paced deadline driven
environment
- Commercial banking experience
- Retail banking experience Job Expectations
- Ability to travel up to 25% of the time As a Team Member
Manager, you are expected to achieve success by leading yourself,
your team, and the business. Specifically you will:
- Lead your team with integrity and create an environment where
your team members feel included, valued, and supported to do work
that energizes them.
- Accomplish management responsibilities which include sourcing
and hiring talented team members, providing ongoing coaching and
feedback, recognizing and developing team members, identifying and
managing risks, and completing daily management tasks. Pay Range
$92,400.00 - $164,400.00 Annual Benefits
- Information about Wells Fargo's employee benefits We Value
Diversity At Wells Fargo, we believe in diversity, equity and
inclusion in the workplace; accordingly, we welcome applications
for employment from all qualified candidates, regardless of race,
color, gender, national origin, religion, age, sexual orientation,
gender identity, gender expression, genetic information,
individuals with disabilities, pregnancy, marital status, status as
a protected veteran or any other status protected by applicable
law. Employees support our focus on building strong customer
relationships balanced with a strong risk mitigating and
compliance-driven culture which firmly establishes those
disciplines as critical to the success of our customers and
company. They are accountable for execution of all applicable risk
programs (Credit, Market, Financial Crimes, Operational, Regulatory
Compliance), which includes effectively following and adhering to
applicable Wells Fargo policies and procedures, appropriately
fulfilling risk and compliance obligations, timely and effective
escalation and remediation of issues, and making sound risk
decisions. There is emphasis on proactive monitoring, governance,
risk identification and escalation, as well as making sound risk
decisions commensurate with the business unit's risk appetite and
all risk and compliance program requirements. Candidates applying
to job openings posted in US: All qualified applicants will receive
consideration for employment without regard to race, color,
religion, age, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran.
Keywords: Wells Fargo, Los Angeles , Business Relationship Support Manager, Accounting, Auditing , Los Angeles, California
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