Surgical Operational Efficiency Spec II
Company: Disability Solutions
Location: El Segundo
Posted on: April 26, 2024
Job Description:
Role Overview: The KARL STORZ Surgical Operational Efficiency
Specialist (SOES) is a trained Specialist with M.I.S equipment and
devices and an integral member of the KARL STORZ Service team
providing support in the San Antonio, TX area. The SOES is
responsible for the management and troubleshooting of these devices
(including hand instruments, video equipment, and the integrated
Operating Room (OR1) within their assigned hospital. SOES positions
often pave the way to internal career advancement opportunities in
areas such as Sales, Marketing, Leadership, and
more.Responsibilities:
- Face-to-face customer support, including OR, SPD, and
Biomed,
- Preventative maintenance and management of endoscopy products
so that they are always in good working order and ready for use
including documentation of their functionality
- Monitoring, reporting, and facilitating repair/exchange
transactions
- Keeping repairs and replacement equipment expenses within a
predetermined budget for the account.
- Training and education for the OR, SPD, and supporting
departments,
- Designing process improvements to improve efficiencies and
reduce repair costs
- Identifying opportunities to reduce instrument damage and
related repair costs
- Gathering detailed usage and repair data
- Identifying and implementing reusable strategies
- Communicating effectively with a diverse clientele including
good written and oral communication skills as well as good
interpersonal skills are required.
- Performing complex and time-critical tasks with optimum
effectiveness and efficiency with little or no supervision in
high-pressure situations.
- The SOES will be part of an operations team tasked with
providing the customer with cost-reduction initiatives and value
well beyond the tasks listed above.
- This role will include all aspects of the implementation of
reusable M.I.S. products from training to procedural support.
- The candidate will also be responsible for capturing procedural
and device usage data. While analysis of the data will not be
necessary, they must have a strong comprehension of the data that
is collected.
- In some accounts, the SOES will also be responsible for the
transporting, cleaning, and packaging of instruments after use. At
its core, the SOES program's goal is to manage M.I.S. devices and
facilitate and expedite successful M.I.S. procedures, thus allowing
the surgeon and staff to focus on the patient and not on equipment
and related issues. Essential Functions:
- Level of accountability: Generally independent but
supervised;
- Level of decision making: Specialized tasks
- Supervision: Does not supervise others directly
- Financial/Budgetary: Little or no financial impact on revenues
or cost
- Has contact with KSEA internal staff, other team members, and
hospital contacts
- Physical Requirements: Considerable mental and physical
effort
- Travel: Up to 5% of travel during the year
- Ability to work on-call weekends/evening hours (rotating
schedule across the team)
- Must be able to lift/push/pull up to 25lbs Qualifications:
- A minimum education level of a high school diploma with related
experience; a higher degree preferred
- Preferred 2-4 years experience in surgical technology or
central sterile experience or previous work history in medical
sales or services management #LI-KM1Your Benefits
- Medical / Dental / Vision including a state-of-the-art wellness
program and pet insurance, too!*
- 3 weeks vacation, 11 holidays plus paid sick time*
- Up to 8 weeks of 100% paid company parental leave**
- 401(k) retirement savings plan providing a match of 60% of the
employee's first 6% contribution (up to IRS limits)
- Section 125 Flexible Spending Accounts
- Life, STD, LTD & LTC Insurance
- We prepay your tuition up to $5,250 per year! - Tuition
pre-imbursement
- Fitness reimbursement of up to $200 annually
- Employee referral program of up to $2,000 per hire
- And much more! *Field sales, internships, and part-time
employees are not eligible except where required by state law.
Non-employees, including temporary workers and consultants, are not
eligible to participate in the KARL STORZ benefits program. **To
include, maternal/paternal leave, adoption, and fostering of a
child. KARL STORZ reserves the right to change or modify the
employee's job description whether orally or in writing, at any
time during the employment relationship. Additionally, KARL STORZ,
through its supervisors, may require an employee to perform duties
outside their normal description within the sole discretion of the
supervisor. Employees must comply will all applicable KARL STORZ
policies and procedures.Credentialing requirements at KARL
STORZKARL STORZ is committed to maintaining a safe work environment
for our employees and customers. Most field-based roles at KARL
STORZ require hospital credentialing/health screens as a condition
of employment. Credentialing can include required vaccinations,
health screens & other requirements as outlined by our customers.
During the interview process, we encourage you to ask how
credentialing/health screens may impact the role you are seeking
and if you require any reasonable accommodations regarding these
requirements.Pay TransparencyThe pay range and/or hourly pay rate
listed is a good faith determination of potential base compensation
that may be offered to a successful applicant for this position at
the time of this job posting and may be modified in the future.
When determining a specific team member's base salary and/or hourly
pay rate, several factors will be considered including such things
as location, specialty, service line, years of relevant experience,
education, professional credentials, internal equity, and the
amount budgeted for the role.Equal Employment Opportunity &
Reasonable Accommodation StatementKARL STORZ is committed to
creating an inclusive space where employees are valued for their
skills and unique experiences. To achieve this goal, we are
committed to diverse voices, and all applicants will receive
consideration without regard to race, color, sex, national origin,
disability, veteran status, or any other protected characteristic.
KARL STORZ is also committed to providing reasonable accommodations
during our recruitment process. Should you need assistance or
accommodation please email us at taoperations@karlstorz.com.Get in
Contact
Keywords: Disability Solutions, Los Angeles , Surgical Operational Efficiency Spec II, Healthcare , El Segundo, California
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